Personal Data Protection

1mjud Privacy Policy – Our Commitment to Protecting Your Personal Data

At 1mjud, your privacy is more than a legal obligation — it is the trust you place in us, and we take it seriously every day. Read this policy to understand exactly how we manage your information.

Last updated: 1 January 2026 PDPA Compliant Bahasa Malaysia
Our Privacy Principles

Six Core Principles Governing How 1mjud Handles Your Data

Before reading the full policy, here is a summary of our key privacy commitments to every 1mjud member.

Data Minimisation

We only collect data that is strictly necessary to provide our services. No data is collected beyond what is required for the operation and compliance of the 1mjud platform.

End-to-End Encryption

All stored and transmitted data is protected with industry-standard 256-bit SSL encryption. Your sensitive information is never stored in plain text.

No Data Sales

1mjud has never and will never sell, rent or trade your personal data to third parties for marketing or any other purpose.

Full Transparency

We inform you clearly about the data collected, its purpose and how long it is retained. No data processing is carried out covertly or in a hidden manner.

Controls in Your Hands

You have the right to access, correct, transfer or request deletion of your personal data at any time via your account settings or our support team.

Legal Compliance

1mjud's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

Quick Summary: 1mjud collects your data solely for account management, security and service improvement purposes. We do not sell your data. You may request access to or deletion of your data at any time. Data is protected with 256-bit SSL encryption at all times.

1. Introduction & Scope of This Policy

This Privacy Policy ("Policy") describes how 1mjud ("Company", "we", "Platform") collects, uses, stores, discloses and protects your personal information when you use our platform, website or mobile application.

This Policy applies to all users of the 1mjud platform, including visitors, registered players, active members and former members. By accessing or using any part of the 1mjud platform, you agree to the collection and use of information as described in this Policy.

1mjud is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised best-practice data protection standards in all aspects of handling our users' personal data.

This Policy takes effect from 1 January 2026 and supersedes all previous versions of the Privacy Policy. The latest update will always be displayed at the top of this page.

2. Types of Personal Data We Collect

We collect various types of information depending on how you interact with the 1mjud platform. Below are the main categories of data we may collect:

A. Data You Provide Directly
  • Full name as stated on your official identity document
  • National identity card number (MyKad) or passport number
  • Date of birth for age verification
  • Email address and mobile phone number
  • Current residential address
  • Bank account or e-wallet details for payment purposes
  • KYC verification documents submitted
  • Password in encrypted form (hashed) — we do not store passwords in plain text
B. Automatically Collected Data
  • IP address and general location information
  • Type and version of the web browser or app used
  • Device information including operating system and device identifier
  • Platform activity logs including pages visited and access times
  • Technical session data including session duration and in-platform actions
C. Transaction & Game Data
  • Complete deposit and withdrawal records including amounts, dates and payment methods
  • Betting and gaming history for audit and compliance purposes
  • Account balance and bonus transaction records
  • Records of communication exchanges with the customer support team
Data Category Example Primary Purpose
Identity Verification Name, MyKad, date of birth Account verification & KYC
Contact Email, phone Communication & security
Financial Bank account number Payment processing
Technical IP, device, browser Security & improvement
Transactions Deposit & game records Audit & legal compliance

3. Purposes for Using Your Personal Data

1mjud uses the personal data collected for the following legitimate and transparent purposes:

  • Account Management: Registers, verifies and manages your member account on the 1mjud platform
  • Identity Verification (KYC): Meets legal compliance requirements and anti-money laundering obligations
  • Payment Processing: Facilitates deposits, withdrawals and all other related financial transactions
  • Service Delivery: Provides access to all games and platform features you have registered for
  • Customer Support: Processes and resolves your enquiries, complaints or support requests
  • Platform Security: Detects, prevents and investigates fraud, account abuse or unlawful activity
  • Service Communications: Sends important notifications related to your account, transactions and service updates
  • Platform Improvements: Analyses usage patterns to improve the overall user experience
  • Legal Compliance: Fulfils reporting and record-keeping obligations required under Malaysian law
  • Marketing (with consent): Sends promotional information and special offers — you may opt out at any time

We do not use your data to make automated decisions that have legal or similarly significant effects on you without appropriate human review.

4. Data Sharing & Disclosure to Third Parties

1mjud maintains a strict policy on data sharing. We does not sell, rent or trade your personal data to any third party for marketing or commercial purposes.

Your data may only be shared in the following limited circumstances:

  • Service Providers: Third-party companies we appoint to provide specific services such as payment processing, KYC verification and technical infrastructure — they receive only the data required and are bound by strict confidentiality agreements
  • Game Providers: Minimum information required to operate certain games is shared with the relevant game software providers
  • Legal Obligations: Where required by court order, regulatory directive or applicable Malaysian law
  • Fraud Prevention: In confirmed cases of fraud, relevant information may be shared with the appropriate authorities for investigation and prosecution purposes.
  • Business Transfers: In the event of a company merger, acquisition or asset sale — users will be notified in advance

All third-party providers we engage have been assessed for security and privacy. They are prohibited from using your data for any purpose beyond what has been agreed in the service contract with 1mjud.

5. Data Protection Security Measures

1mjud continually invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our key security measures include:

  • 256-bit SSL encryption for all data in transit between your device and our servers
  • Encryption of sensitive data stored in databases — including financial information and personal identification
  • Tiered access control — only authorised staff may access personal data based on their role requirements
  • Independent security audits conducted periodically by qualified third-party firms
  • Real-time threat monitoring and intrusion detection system (IDS) operating 24/7
  • Automatic data backup to geographically separate data centres for protection against data loss
  • Two-Factor Authentication (2FA) available for all member accounts

While we take comprehensive security measures, no system is 100% immune. In the event of any security breach affecting your data, we will notify you within the timeframe required by law.

6. Cookies, Tracking & Similar Technologies

The 1mjud platform uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions — login sessions, security settings and language preferences. These cookies cannot be disabled
  • Functional Cookies: Saves your preferences such as display mode, game settings and display options to enhance usability
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate and anonymised form for improvement purposes
  • Security Cookies: Used to identify trusted devices, detect suspicious activity and prevent fraud

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 1mjud platform.

7. Personal Data Retention Period

1mjud retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by Malaysian law:

  • Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure
  • Financial Transaction Records: Retained for a minimum of 7 years after transactions as required by Malaysia's tax and anti-money laundering laws
  • KYC Documents: Retained for the duration of active membership and for at least 5 years after account closure
  • Security Logs: Retained for 12 months for audit and fraud detection purposes
  • Support Communication Data: Retained for 3 years for reference and dispute resolution
  • Marketing Data: Retained until you opt out of marketing communications or close your account

Once the retention period ends, your data will be securely deleted or anonymised so it can no longer be linked to you.

8. Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

1
Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.

2
Right to Rectification

You may request corrections to inaccurate or incomplete data via your account settings or by contacting our support team.

3
Right to Erasure

In certain circumstances, you may request deletion of your personal data — subject to legal record-keeping obligations.

4
Right to Object

You may object to the processing of your data for direct marketing purposes at any time, free of charge and without penalty.

5
Right to Restriction

You may request a restriction on the processing of your data in certain circumstances — for example, while a dispute over data accuracy is under review.

6
Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, contact the 1mjud support team via live chat on the platform or by email at [email protected]. We will process your request within 30 working days.

9. Policy on Children's Data

The 1mjud platform is exclusively for users who are of age 18 years and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If we become aware that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the relevant account.

If you believe that a minor has registered on our platform, please notify our support team immediately so we can take appropriate action.

10. Amendments to This Privacy Policy

1mjud reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or new platform features.

  • Any amendments will be published on this page with an updated "Last Updated" date
  • For significant amendments, we will send a notification by email or in-platform notification at least 14 days before the amendment takes effect
  • Continued use of the platform after the amendment's effective date constitutes acceptance of the revised Policy
  • You are encouraged to review this page periodically to stay informed about how we handle your data.

11. Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 1mjud, you may contact us through the following channels:

We are committed to responding to all privacy-related enquiries within 7 business days. For more complex data rights requests, processing may take up to 30 business days.

Your privacy is our priority. Don't hesitate to reach out if you have any concerns — our team is here to assist you in a professional and caring manner.

1mjud's Commitment

Privacy Is Not a Formality — It Is Our Responsibility to You

Every time you log in to 1mjud, play your favourite games or make a deposit — you are trusting us with your information. We do not take that trust lightly. Our entire infrastructure, policies and procedures are designed with one goal: to keep your information safe, used properly and always within your control.

PDPA Compliant
Fully compliant with Malaysia's Personal Data Protection Act 2010 in all aspects of data handling.
256-bit SSL
Bank-grade encryption for all data in transit and data stored within our systems.
No Data Sales
An absolute commitment — your personal data has never been and will never be sold to any third party.
Full Control in Your Hands
Access, correct or delete your data at any time. Your rights are respected, no questions asked.

Your Data is Safe. Your Platform is Trusted. Start Playing at 1mjud!

Now that you know how we protect your privacy, register a free account and enjoy a safe, fair and transparent online entertainment platform alongside hundreds of thousands of players in Malaysia.

Data Secure PDPA Compliant No Data Sales 24/7 Support
Bahasa Melayu